REFUNDS
For a full refund, cancellations must be made three weeks (21 calendar days) prior to the course date.
SEMINARS/WORKSHOPS
For cancellations made less than three weeks out, tuition is non-refundable, but may be transferred to another course within one calendar year or transferred to another person within your organization. Any transfer requests received less than one week (7 calendar days) prior to the course date will be assessed a $200 rescheduling fee. Registrants who do not show up for a course have one week after the course to notify us of their absence. At that time, registrants have the option to transfer to another course, subject to a $350 rescheduling fee. Registrants who do not notify us of their absence within the allotted 7 days will forfeit all funds.
CONFERENCES
For cancellations made less than three weeks out, tuition is non-refundable, but may be transferred to another course within one calendar year or transferred to another person within your organization. Any transfer requests received less than one week (7 calendar days) prior to the course date will be assessed a rescheduling fee of 40% of the entire conference registration (inclusive of the price of workshops and receptions). Registrants who do not show up for a conference have one week after the conference to notify us of their absence. At that time, registrants have the option to transfer to another course, subject to a rescheduling fee of 60% (inclusive of the price of workshops and receptions). Registrants who do not notify us of their absence within the allotted 7 days will forfeit all funds.
CANCELLATION BY GGOB
The Great Game of Business® reserves the right to cancel any course at any time. In the unlikely event of a cancellation, GGOB will make every effort to communicate with registered participants via the email and/or phone number used in their registration as soon as possible. Participants will have the option to transfer the value of their registration to another scheduled event, or if there is no other suitable event available, a refund will be issued. The Great Game of Business will not be responsible for any other charges incurred by the registrant due to the cancellation of the course.
COMPLAINTS
For more information regarding refund, complaint and/or program cancellation policies, please contact The Great Game of Business by phone at 1-800-386-2752 or kstringer@ggob.com.
