For nearly four decades, SRC Holdings have been evangelizing the importance of tapping into the universal human need to win. The Great Game of Business® educates your people in the rules of business, rallies them around a common goal, empowers them to see and improve the score, and engages them by allowing them to share in the rewards— What we call a Stake in the Outcome®—presenting them with the opportunity to win as a team. If you want to see success the way SRC has for almost four decades, you must start with communication. You need a system to ensure that you get the most out of your meetings. That doesn’t mean you need one identical to SRC’s meetings, or Huddles as we call them. On the contrary, your system will inevitably look, sound, and feel very different, as well it should. Companies are as diverse as people, and nothing is more distinctive than how you communicate. You have to develop a language and style with which you and your people feel comfortable, which fits your business personality. You will also have to adapt other companies’ techniques to your circumstances, and you may well have to invent new methods of your own.
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“Engagement” has become such a huge buzzword in our society that some CEOs and managers no longer even want to talk about it! But don’t be fooled—this topic isn’t going anywhere. With research organization Gallup reporting that a staggering 87% of employees worldwide are not engaged in the workplace… we have our work cut out for us.
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Winning is not just a matter of pride, of course. It is also a habit. Unfortunately, losing can get to be a habit as well. When people are in the habit of losing, you won’t see fire in their eyes, only sand. If you want to light the fire, you have to begin by creating wins and celebrating wins— by making a big deal out of little victories and then building on the little victories to achieve bigger victories. It’s a way of putting fun in the workplace— literally. We throw parties and hold celebrations at the drop of a hat. What we’re really doing is creating a team.
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Common Challenges for Leadership Common challenges that leaders face across industries include: Technology Labor (recruiting, training, retention) Buying and selling businesses All three of these challenges become increasingly cumbersome as we continue to move through the 2020s. Many businesses have not yet come to terms with the fact that they need to invest in technology to stay competitive in today’s marketplace. Other businesses are too familiar with the labor issues that are haunting many companies around the world. Meanwhile, there are leaders nearing retirement age who are considering “getting out now" rather than in a few years, and there are leaders on the other side of that coin looking for businesses to scoop up as a growth strategy. And if these are just the common challenges, aren't there even more when you break it down further? Unfortunately, the answer is yes.
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You asked and we've answered! In this blog series, our experienced Great Game coaches answer questions directly from the open-book community. What is the best coaching tip you have for companies just starting to practice the Great Game of Business? Be sure the CEO is fully bought in, directly involved, is a main cheerleader, sets the example, and ensures that all involved (especially 100& of the leadership team) are enrolled and on board. Period! Create a solid communication and business literacy training process via a weekly Huddle rhythm.
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Start By Dispelling Three Common Management Myths: Lessons From The Great Game of Business People are quitting jobs at a rate like we’ve never seen before. In what’s become known as “The Great Quit” or “The Great Resignation,” millions of workers are leaving their jobs every month. When you combine that with the flood of retiring Baby Boomers, we’re witnessing a seismic reshuffling of the work force. Even Santa Claus is in short supply. What’s even more stunning is that this might be just the beginning. Research from Microsoft and Gallup finds that some 41% of the global workforce, and nearly 50% of employees in the U.S., are actively looking for a new job. As many (if not most) employers now scramble to keep their existing people—let alone recruit new employees—it’s created a new emphasis on answering the question: Why are so many workers quitting?
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As you know, there are a lot of “moving parts” in the day-to-day management of a business. Between dealing with people, improving profitability, tracking inbound and outbound flows and financial reporting, you may not have much time to think about your company’s ownership mix. Whether there is a single owner or multiple owners, made up of family members or not, sooner or later the topic of ownership transition may come up. When it does, it can be a stressful conversation. However, it is a conversation that is ultimately inevitable. There are any number of reasons why business owners decide it’s time to consider who the next owners of their business should be, whether the successors are family, managers, employees or a third party. All companies, however, ultimately go through an ownership transition process. The issue is whether it is planned for or an after-the-fact reaction to something. What our experience tells us is that proactive planning for ownership transition leads to outcomes that are almost always more satisfying. Time is the valuable commodity in transition planning. The more time you have the better things will be.
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I Quit The numbers speak for themselves. In October, according to the U.S. Bureau of Labor Statistics, the quit rates hit 2.9% in August 2021 - an all-time high since data was first collected in December 2000. Leisure and hospitality have been hit the hardest at 6.4%, followed by business and professional services at 3.7%.
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Deciding what your company wants to be when it grows up should be a team effort. We continue to live in unprecedented times. Nothing seems predictable, and it's just about impossible to get anyone to agree to a consensus. Take inflation as an example. While plenty of economists continue to forecast that inflationary pressure is a temporary product of strong demand and snarled supply chains, others point to skyrocketing prices as evidence that an inflationary wrecking ball is already at work wreaking permanent economic damage. Tracking issues like these regularly makes it easy to get lost in the day-to-day weeds.
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“If people don’t participate, they don’t buy in. If they don’t buy in, they don’t commit. If they don’t commit, they don’t deliver!” These words can be found on page 348 of The Great Game of Business. What a simple yet powerful statement. Businesses, small and large, struggle with employees delivering on their metrics. Maybe it’s not a delivery problem, but a buy-in problem. According to Great Place to Work, Employees who find their job to have “special meaning: this is not ‘just a job’” are 4 times more likely to give extra to the company 11 times more committed to stay 14 times more likely to look forward to coming to work How can you give special meaning to their job? Get their buy-in on the plan.
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