There was so much promise for the post-pandemic economy—especially for the manufacturing sector. Many organizations continue to see an unprecedented surge in demand for their products—levels the economy hasn’t seen for 40 years. For many, it’s been a struggle to keep up with customer orders. It’s like trying to drink out of a fire hydrant to keep up with this kind of growth. The forecasts continue to look strong, too, as retailers and dealers increasingly look to insource and onshore production from overseas. The future of manufacturing in the U.S. looks brighter than it has in decades. Yet, there’s a catch. Manufacturers now have emerging pain points to contend with. Supply chains are stretched to their limits. Ships lay docked outside ports while there aren’t enough trucks or drivers to cart products away. Millions of dollars of finished goods may sit in warehouses for months awaiting parts worth mere dollars.

There's something special about the Midwestern town of Springfield, Missouri. It just seems to breed entrepreneurs. It's been the launching pad for household names like Bass Pro Shops and O'Reilly Auto Parts, among others that help power the nation's economy. Maybe there's something in the water. Or perhaps it's tied to the can-do attitude of generations of farmers raised in the area. While Jeff Schrag wasn't born in Springfield—he moved there in 1995 after he bought a newspaper based there, The Daily Events, a legal notice publication—he's what you might call a "serial entrepreneur." Among his many ventures, he has started a business that sells cufflinks, one that offers coloring books, and he's also rehabbed and flipped real estate.

At a recent client planning session, the CEO was participating in a discussion about strategy, which led to a challenging question on the overall business model. ‘Should we remain more operationally focused, or redesign to be more outwardly “sales”-focused?’ It was an interesting question for sure, and the discussion yielded many new ideas. But the most interesting part of the exercise for me was watching the team interact with each other in an intense debate over well-established norms in the business and whether or not to continue with the status quo or disrupt and rebuild with a new business model concept. The CEO encouraged each team member to think strategically and not defend their own respective roles. He quietly encouraged each leadership team member to argue for and then against each of the critical points in the discussion. The result was a redesign of the company and a complete agreement on how they will operate going forward.

Things were looking up there for a while, weren’t they? At least the long-term forecasts still look strong. But this omicron variant is causing us to tear our hair out, worrying about the health and safety of our people (let alone our loved ones at home). Just this past week, we saw 82 of our associates call in sick—that’s 5% of our company. Just as bad, something like 8% of our company has tested positive for the virus in January. Then, we got hit with the news that our school system was shutting down for a week or more because of the incredible wave of infections ripping through our community. That means we have parents forced to stay home or find childcare options at the last minute, which just puts enormous stress on everyone.

By definition, a MiniGame™ is a short-term activity designed to correct a weakness or pursue an opportunity in your company. MiniGames motivate employees to make day-to-day improvements that will add up to year-long success, and when implemented correctly, MiniGames are proven to: Affect a financial or operational change: Drive results through improved performance. Increase business literacy: Reinforce key components of business success such as goal setting, mutual responsibility and performance management. Build teamwork: Rally employees (players) around a common goal in order to achieve a shared reward. Develop a winning attitude: Create an environment where winners are recognized and rewarded for generating results.

Historically, businesses using traditional management styles have been reluctant to give all of their employees the knowledge they need in order to make good business decisions day in and day out as they do their jobs. Open-book management takes a much different approach. It’s all about capturing and sharing both financial and organizational knowledge with every employee and empowering them to use that knowledge to contribute to the long-term success of the organization, as well as their own personal success. The benefits of knowledge sharing are numerous:

You asked and we've answered! In this blog series, our experienced Great Game coaches answer questions directly from the open-book community. What is the best coaching tip you have for companies just starting to practice the Great Game of Business? Be sure the CEO is fully bought in, directly involved, is a main cheerleader, sets the example, and ensures that all involved (especially 100& of the leadership team) are enrolled and on board. Period! Create a solid communication and business literacy training process via a weekly Huddle rhythm.

Start By Dispelling Three Common Management Myths: Lessons From The Great Game of Business People are quitting jobs at a rate like we’ve never seen before. In what’s become known as “The Great Quit” or “The Great Resignation,” millions of workers are leaving their jobs every month. When you combine that with the flood of retiring Baby Boomers, we’re witnessing a seismic reshuffling of the work force. Even Santa Claus is in short supply. What’s even more stunning is that this might be just the beginning. Research from Microsoft and Gallup finds that some 41% of the global workforce, and nearly 50% of employees in the U.S., are actively looking for a new job. As many (if not most) employers now scramble to keep their existing people—let alone recruit new employees—it’s created a new emphasis on answering the question: Why are so many workers quitting?

Huddles are daily or weekly meetings that drive employee engagement and serve as a self-correcting measure to keep your company on the path toward achieving its goals. Huddles are the linchpin of any successful open-book implementation, but if you find engagement and understanding are low in your organization, you’ve learned an important lesson: Huddles can’t do it alone. In order to foster cultural adoption and high involvement in the planning and execution of your organization’s goals, you’ve got to make the process accessible to your team. Here are three keys for reaching your team and driving their participation:

Change is often uncomfortable, and adapting to it can be messy. Whether you’re implementing The Great Game of Business®, staging an acquisition, creating a new culture committee, or looking into employee ownership, consider these tips from CEOs that can help business leaders communicate your message in ways that build buy-in and rally your team behind the effort.